Product Manager at Texada Software

Position Overview 

You would join our team as a Product Manager and define the future of Texada products by understanding the needs of our customers, and working with our development teams to meet those needs with technology. We are seeking someone who enjoys thinking about the people who will be using our products. They seek to understand use cases, and build things that will feel familiar and easy to use, even in a complex business environment.  You will be working on the service enablement tools for the heavy equipment industry such as work order management, parts and service quoting, and service delivery tracking tools. 

The Texada development team is a diverse group of individuals working together to build amazing new products and services for our customers.

Work location

This position is remote/hybrid. Our home office is located in Mississauga, ON. Although there are no regular office days, you may be required to attend occasional meetings in person.

Key Areas of Responsibility

• Interface with internal and external stakeholders and end users to gain an understanding of the user and buyer needs and aspirations
• Research how companies and users use Texada products, and develop a vision for the future of your product
• Prioritize feature requests to build the product roadmap to achieve business and product goals
• Define the Go-to-Market (GTM) strategy for your product
• Work with UX on use cases and designs for end user feedback
• Be the voice of the customer in product/development discussions
• Provide clarification on expected functionality, and triage reported bugs before they get escalated to development.
• Look for market opportunities that Texada should move towards
• Lead or participate in other assigned projects

About You

How do you know if you will fit in? We are looking for enthusiastic, entrepreneurial, out-of-the-box thinking individuals who are out to change the world. We can teach you what you need to know about our products and customers, we really want exciting people with lots of potential who will bring their 'all'. 

What we hope to find in your background

• 2+ years of Product Management experience
  • Nice to have if it is in the B2B space
• Experience working on a work order or service delivery tool
• Experience engaging with customers of software in a product management, customer success, services, support, or other roles
• Experience with the rental, heavy equipment, or the construction industry is a plus
• Ability to influence people cross-functionally 
• You think automation is important – and seek out processes, systems and tools that enable better decision making with minimal re-work

Characteristics we are looking for:

• You are someone with an insatiable curiosity to learn. When something has always been done a certain way, you wonder why nobody has begun to do it differently
• You are someone who refuses to believe “no, we can't do that” is an acceptable answer to a question, and inspire eye rolling from how much you ask the question “why not” of your colleagues
• People really like working with you. You are kind, social, humble, and want the best for others.
• You want to be able to see how the work you do each day can positively impact the product, our customers, our users, and the company
• You dream of directly contributing to the success of a great organization
• You think technology can help change the world – you read Techcrunch and/or VentureBeat, and have ambitions to perhaps start your own company some day
• You usually don't immediately know the answer to everything – but you are adept at using tools and seeking opinions to get the right answer

Who You Will Be Working For

Texada fundamentally transforms how equipment dealers and rental companies manage their business while enabling growth through high-margin equipment service and rental. Serving a large global market with double-digit growth, Texada is poised to lead industry disruption through the delivery of its scalable and integrated platform. Texada serves international customers through its presence in the U.S. Canada, Germany, and Australia. Please visit www.TexadaSoftware.com for additional information.

Our Core Values
Purpose, Passion, and Pride: What motivates us day to day.
Learning from Innovation: As long as we are learning, we are succeeding.
Improvement, not Perfection: We are fanatical about improving our products, our processes, our team, our systems.
Delivering our Long-term Vision Today: We are impatient to bring our vision to life.
Being PowerfulTogether: We embrace our various strengths and diversity with a firm commitment to being more PowerfulTogether.

We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace in hiring and growth opportunities.