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Job details

Key Responsibilities
·       Automate deployments utilizing custom templates and modules for customer environments on AWS. 
·       Architect AWS environment best practices and deployment methodologies.
·       Create automation tools and processes to improve day to day functions.
·       Educate customers on AWS and Rackspace best practices and architecture.
·       Ensure the control, integrity, and accessibility of the cloud environment for the enterprise Lead Workload/Workforce Management and Optimization related tasks.
·       Mentor and assist Rackers across the Cloud Function.
·       Quality check development of technical training for all Rackers supporting Rackspace Supported CLOUD Products.
·       Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business.
·       Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.
Technical Expertise
·       Experienced in solutioning and implementation of Green field projects leveraging IaaS, PaaS for Primary site and DR.
·       Near expert knowledge of AWS Products & Services, Compute, Storage, Security, networking, etc. 
·       Proficient skills in at least one of the following languages: Python, Linux, Shell scripting.
·       Proficient skills with git and git workflows.
·       Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance.
·       Highly skilled in Terraform/IaC, including CI/CD practices.
·       Working knowledge in Kubernetes.
·       Experience in designing, building, implementing, analysing, Migrating and troubleshooting highly available systems.
·       Knowledge of at least one configuration management system such as Chef, Ansible, Puppet or any other such tools.
·       Understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services.
·       Knowledge in the application of current and emerging network software and hardware technology and protocols.
Skills
·       Passionate about technology and has a desire to constantly expand technical knowledge.
·       Detail-oriented in documenting information and able to own customer issues through resolution.
·       Able to handle multiple tasks and prioritize work under pressure.
·       Demonstrate sound problem-solving skills coupled with a desire to take on responsibility.
·       Strong written and verbal communication skills, both highly technical and non-technical.
·       Ability to communicate technical issues to nontechnical and technical audiences.
 
Education
Required Bachelor’s degree in Computer Science or equivalent degree.
Certifications
Requires all 3 Associate level Certificates in AWS or professional level certificate.
Experience
7+ Years of total IT experience
5 + Years. Of experience on AWS Cloud & Devops tools.
Physical Demands
·       May require work on non-traditional shifts. Should be able to work in 24*7 environments.
·       A willingness to work weekends and/or holidays when required as the business dictates.
 

About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
 
 
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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