Senior Benefits Specialist at BigCommerce

Senior Benefits Specialist

Preferred Location: New York Metro Area / Remote

What You’ll Do

Benefits Responsibilities:

•     Lead Administer for global benefit programs including medical, dental, vision, life insurance, spending accounts, commuter benefits, retirement plans, voluntary  & supplemental offerings, wellness programs, and COBRA
•     Partner with HRIS and Payroll to coordinate annual Open Enrollment process, including Workday system setup, testing, execution, and coordination of data to providers
•     Performs complex analysis of data to support benefits compliance requirements, including, but not limited to, 401(k) annual audit, Non-Discrimination Testing, 401(k) funding, benefits billing
•     Ensure compliance with all applicable federal and state laws, including but not limited to ACA, ERISA, HIPAA, FMLA, ADA, OSHA, etc. 
•     Maintain benefits portal on Company's intranet site, ensuring employees have access to the latest benefits information
•     Provide exceptional customer service to employees while building strong business relationships
•     Assists Benefits Manager in the planning of Company benefit events, benefit plan design, and communications
•     Assist with leave of absence administration; work with third-party administrator ensuring that leaves and disability programs are being administered timely, accurately and in accordance with leave documentation; support Workday absence and leave configuration

Who You Are

• 5+ years benefits & retirement experience ideally in a global/multi-location experience preferred
• Prior experience with benefit management and time off administration in Workday required
• Must be analytical and self-motivated with a strong sense of confidentiality
• Proficient in Microsoft Excel; ability to synthesize data and develop insights
• Strong organizational skills and ability to manage competing priorities
• Ability to work within compressed timeframes and embrace the sense of urgency, innovation and resourcefulness required in a fast-paced company
• Comfortable working hands-on to get things done and quickly shifting to complex strategy discussions
• Can accomplish results and desired outcomes through formal and informal corporate structures
• Exceptional relationship skills
• Global Benefits administration, design, and strategy experience a plus

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