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Email Automation Assistant at Golden Hippo

Job details

Where A-Players Thrive.

We’re an employee-owned, vertically-integrated builder of some of America’s most popular health & wellness brands. With over 1,200 team members dedicated to improving the lives of people and their pets, we create best-in-class products that bring health and happiness. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually.

We’re Looking For An: Email Automation Assistant to support the development, execution, and reporting of email marketing automation programs. Within this role you will partner with the Email Marketing Operations and Copywriting Teams to optimize customer post-purchase journeys that will increase revenue, engagement, and retention by assisting with the implementation of A/B tests, facilitating content updates, reporting, and other tasks as assigned. This includes but is not limited to repurposing email campaigns, building segments, and analyzing autoresponder results. Perform regular QA spot checks.

Location: Woodland Hills, CA (Remote)

What You’ll Be Doing:

  • Partner with copywriters and other cross-functional team members in testing, executing, and optimizing email and SMS autoresponders across several brands.
  • Implement content updates and drip campaigns for other departments as needed
  • Maintain updated autoresponder audience segments across brands
  • Perform regular QA as needed
  • Assist in developing and executing strategies to optimize deliverability/inboxing, opens, clicks, and conversion rate
  • Identify opportunities to A/B test email content. 
  • Accurately report on key metrics and test results.
  • Other responsibilities as assigned

Preferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

  • Strong written and oral communication skills
  • Excellent organizational skills and with the ability to prioritize and manage several projects at once
  • Highly attentive to detail
  • Takes initiative to go above and beyond when given a task
  • Speedy implementation and ability to quickly adapt as priorities shift
  • Collaborative and accommodating to interdepartmental requests
  • High School Diploma or GED Equivalent (required)
  • Bachelor's degree in Marketing or related field (preferred) 
  • 0-2+ years experience within digital marketing automation platforms.
  • Working knowledge of building an email marketing campaign and familiarity with email marketing best practices 
  • Excellent copywriting and and copyediting skills
  • Proficient in Google Drive (especially Sheets and Docs)
  • Working knowledge in creating customer lifecycle journeys targeted at activating new customers, retaining existing customers, and reactivating those inactive customers
  • Building, QAing automated flows
  • Copywriting for email sales
  • Using custom data fields, merge tags, or other dynamic content in email, running A/B tests, etc.

Golden Perks & Benefits: 

  • Health and Happiness: Enjoy 100% employer-paid medical, dental, and vision insurance. Get 75% premium coverage for dependents.
  • Become an Owner: Join our Employee Stock Ownership Plan and be a part owner of Golden Hippo.
  • Boost Your Savings: Maximize your retirement with a generous 401K Plan and company matching up to 3.5%.
  • Stand Out, Get Rewarded: Excel and be recognized through our KPI Bonus, Win of the Week, Spot Bonus, and Shoutouts Program.
  • Flexibility at Your Fingertips: Work on your terms with flexible arrangements for most positions.
  • Skyrocket Your Career: Unleash your potential with unlimited room for professional growth.
  • Thrilling Events Await: Exciting virtual and in-person events that redefine fun.

The anticipated salary range for this position is $21.73-$28.99, plus annual & monthly KPI bonus potential.
Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.

#LI-Remote

*The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Hippo recruiters will only contact applicants from our official company e-mail domain, (NAME@GOLDENHIPPO.COM) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Hippo recruiters will never text you, send you checks, or ask you to disclose personal financial details. If you receive any suspicious communications regarding an open position or a job offer, please contact Golden Hippo directly at safety@goldenhippo.com to verify its validity.*

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